TV Repair Frequently Asked Questions
Honest answers to the questions we get most often — power, picture, sound, smart-TV, screen and remote-control faults, plus pricing, warranty and coverage info. Use the search to filter instantly.
Yes — most common faults are resolved the same day if booked before noon. We carry common spares for major brands in our service vans, so the first visit is usually the only visit. See same-day TV repairs for details.
Every major brands — Samsung, LG, Sony, Hisense, Skyworth, JVC, TCL, Sinotec, Telefunken, Philips, Panasonic, Sharp and more. We work on LED, LCD, OLED, QLED and plasma sets across all sizes from 32-inch bedroom sets to 85-inch commercial displays.
Almost certainly yes. A dead TV is usually a power-supply (PSU) board fault — typically blown capacitors or a failed mosfet. One of the most common same-day repairs we do, with parts in stock for major brands. Standby light flashing? Also typically a board-level fix.
It's a fault code. Different brands flash different patterns — for example Samsung TVs commonly flash 5 times for a backlight fault and 3 times for a mainboard fault. Our technicians decode these patterns to identify the failed component before quoting.
Vertical or horizontal lines are almost always a T-CON board, panel-driver IC or LVDS cable fault. We diagnose with a pattern generator before quoting. In most cases this is an affordable board-level repair.
Washed-out colours, pink or green tints, or missing primary colours usually mean a panel-driver IC fault. Sometimes a factory reset clears it; sometimes a board-level repair is needed. We diagnose first.
A half-dark screen is almost always a failed backlight strip. Backlight strips fail after a few years of use, especially on LED TVs. Strips are replaced on our workbench — an affordable bench-level repair.
Almost always one of three causes: failed speaker drivers, blown audio amplifier ICs, or an HDMI ARC handshake fault. We test the speakers directly and probe the audio amplifier output to confirm the exact fault. See TV sound issues for details.
Crackling is typically a failing speaker driver, blown capacitor on the audio rail, or dry solder joints on the amplifier circuit. Distortion at higher volumes points to a stressed amplifier IC. Both are bench-level repairs.
Yes. Wi-Fi faults on Smart TVs are usually one of three things: corrupted firmware (a reflash fixes it), a failed Wi-Fi module (replacement on the mainboard), or a router/configuration issue (we sort the settings on the spot).
App crashes are usually a firmware or storage issue. We clear cache, reinstall the app, and if needed perform a factory reset or firmware reflash. The TV almost always comes back to life. No charge if we can't fix it.
Stuck-on-logo ("boot loop") is a corrupted firmware problem. We reflash the firmware through the service port — which recovers most TVs that look completely bricked. Same-day repair in most cases.
Yes. Loose, burnt or mechanically damaged HDMI ports are repaired or replaced at the board level. See HDMI port repairs for details. Cheaper than buying a new TV.
HDMI ARC handshake faults are very common. Causes range from firmware on the TV, CEC settings, the soundbar itself, or hardware on the TV's HDMI board. We diagnose all of them — usually fixed without parts.
Both can fail. We test the remote with a phone camera (IR LED shows up on camera) and test the TV's IR sensor with a known-good remote. Whichever side has failed, we fix or replace.
Both options. We do on-site repairs across Gauteng for most common faults. For board-level work, we offer free collection and delivery to our workshop. Just call 078 174 2710 to book.
Our quote includes the call-out fee — no separate charge if you proceed with the repair. We always confirm pricing upfront, so there are no surprises. Free quote, honest pricing.
Yes. We service pubs, sports bars, hotels, lodges, schools, churches, gyms and offices on multi-screen service contracts with priority response and scheduled maintenance. Custom quotes for properties of any size.
Yes. We provide industrial display repairs for factory floor monitors, control-room screens, HMI panels and digital signage. Our team works around your site schedule with appropriate PPE and induction.
Yes. Every repair is backed by a 6-month workmanship guarantee. If the same fault returns within the guarantee period, we revisit and resolve it at no additional charge.
If we genuinely can't repair it, you don't pay for the diagnosis. We're honest about when repair doesn't make sense — for example when the cost of a fix would come close to the price of a new TV. No pressure, no upsell.
Three easy ways: call 078 174 2710, send us a WhatsApp, or fill in the form on our contact page. We confirm bookings within minutes during working hours.
Most of Johannesburg, Pretoria, Centurion, Midrand and surrounding suburbs can be attended same-day for bookings before noon. Weekend slots available at no surcharge. Emergency commercial call-outs prioritised.
Cash, EFT (bank transfer), and most major payment methods including SnapScan and Zapper. Payment is required only on completion of the repair and after you're satisfied with the work.
Yes. Every job is quoted upfront in writing (email or WhatsApp). You see the exact cost and what's included before any work begins. No hidden charges, no surprise fees.
All of Johannesburg, Pretoria, Centurion, Midrand, Sandton, Randburg, Roodepoort, Krugersdorp, Kempton Park, Boksburg, Benoni, Springs, Edenvale, Alberton, Soweto, Fourways and 90+ more suburbs. Not sure if we cover yours? Call us — we'll confirm immediately.
Honestly, no. Modern TVs run on lethal mains voltages, and high-voltage capacitors on power-supply boards can hold dangerous charge even when unplugged. The cost of a professional repair is usually a fraction of the cost of a new TV — or a hospital visit.
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